Usually, drivers can be downloaded from the Drivers, Support or Download section. Then Windows will search for a new driver and install the driver automatically.Īlternatively, you can go to the PC manufacturer’s website or the graphics card manufacturer’s website to download the drivers. Right-click on your graphics card device entry and then select Update driver.ģ) Select Search automatically for drivers. Here’s how:ġ) Open Device Manager ( learn how to access Device Manager).Ģ) Expand category “Display adapters”. You can update the graphics card driver via Device Manager. To fix the problem, you can try updating the graphics card driver to the latest version. If it meets the requirements but you’re still facing the not launching issue, move on to try other methods. To check the DirectX version your system has, you can follow these steps:Ģ) Type “ dxdiag” into the Run box and click OK to open the DirectX Diagnostic Tool.ģ) On DirectX Diagnostic Tool, you can get the DirectX Version (shown as below screenshot).Īfter you get all the information, you’ll know if your system meets the minimum requirements to play Genshin Impact. Once the System Information window opens, you can get the information you need. To check the information about the operating system, processor, memory, graphics card and the storage, you can follow these steps:Ģ) Type “ msinfo32” into the Run box and click on the OK button, then the System Information window will open. Graphics card: NVIDIA® GeForce® GT 1030 and higher.
The minimum requirements to play Genshin Impact is as follows:
If your computer doesn’t meet the minimum requirements, you can’t even launch the game. When troubleshooting the Genshin Impact not launching issue, the first thing you should do is make sure your computer meets the minimum requirements to play the game. Method 1: Make sure your computer meets the minimum requirements
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